SILKSTONE CONSULTANTS
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PRivacy Policy & Cookie Policy

Personal Data We Collect and the Purpose of Collection 

Comments
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When visitors submit comments, we collect the information entered in the comment form, along with the visitor’s IP address and browser user agent to support spam prevention measures.

Media
If you upload images to the website, ensure that they do not contain embedded location information (EXIF GPS). Other visitors may download images and extract such location data.



Contact Forms
Information submitted through our contact forms is sent directly to [email protected]  
We do not intentionally store this information on the website; however, we cannot guarantee that no submissions are retained. We routinely check the server and remove any stored form entries.


Cookies
If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These remain active for one year.
For registered users, a temporary cookie is set upon login to verify cookie acceptance; it contains no personal data and is removed when the browser is closed.
Additional cookies are set to store login credentials and display preferences. Login cookies persist for two days; display preference cookies last for one year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes login cookies.
If you edit or publish content, an additional cookie containing the post ID (and no personal data) will be stored for one day.

Embedded Content
Content embedded from external websites (such as images, videos, or articles) behaves as though the user has visited the originating site directly. These sites may collect data, use cookies, employ third-party tracking, and monitor your interaction with embedded content, including when logged into their platform.

Analytics, Data Sharing, and Retention
Comments and related metadata are retained indefinitely to facilitate the automatic approval of future comments.
For registered users, we store the personal information provided in their profiles. Users may view, edit, or delete their information at any time, except for their username. Website administrators may also access and update this information.

Your Data Rights
If you hold an account or have submitted comments, you may request an exported copy of your personal data or request its deletion. This excludes data we are required to retain for administrative, legal, or security purposes.

Data Transfers
Visitor comments may be processed by automated spam-detection services.

Contact Information
Contact details submitted through the website are sent to [email protected] processed by an internal staff member. Relevant information may be stored within our CRM system.

Additional Information:

Data Protection Measures 
We maintain updated system software and employ appropriate antivirus and security tools, conducting regular scans to protect your data.


Data Breach Procedures
In the event of a suspected data breach, internal procedures are followed to identify its cause and scope. If personal data may be affected, individuals will be notified promptly via email and/or post. We will also report the breach to the ICO as soon as sufficient information is available, and we will take swift action to address and remedy the issue.


Data Received from Third Parties
We do not purchase personal data. We may, however, receive referrals from partners, clients, or authorised introducers.


Automated Decision-Making and Profiling
We do not carry out automated decision-making or profiling. When processing client data to seek finance on their behalf, we cannot guarantee that external lenders do not use automated decision-making tools.


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